[Resolved] Cinepolis India — cinepolis royal meenakshi mall

Madhulika Sharan

from Bengaluru, Karnataka

Address:	Bangalore, Karnataka
Website:	www.cinepolisindia.com

Hi, i have just done an online booking for tomorrow sat 14th april 12:25 pm show for october movie. My credit card has also been charged and i can see the 3 seats alloted to me on the screen.

However i have not received the confirmation email and the confirmation sms on my email id and my mobile number provided.

Request you to do the needful asap. Also it will be helpful if someone can speak to me at +91 [protected] asap.

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May 22, 2018

Complaint marked as Resolved

Cinepolis India customer support has been notified about the posted complaint.

Verified Support

Apr 13, 2018

Cinepolis India Customer Care's response Dear Madhulika Sharan,

Sorry for the inconvenience. Kindly share your Email ID at [protected]@cinepolis.com with your ticket number (25030) in the subject line so that our team can assist you.

Regards
Team Cinépolis

Verified Support

Apr 21, 2018

Cinepolis India Customer Care's response Dear Madhulika Sharan,

We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day.

Regards
Team Cinépolis.