[Resolved] Cinepolis India — complaint against water supply in cinepolis

Nidhi Basu

from Kolkata, West Bengal

Address:

Kolkata, West Bengal, 700107

Hi
Yesterday i. E 24\11 \17 i went to watch tumhari sullu movie time 22:50. Everything was going right till my younger daughter wanted to use washroom. At 23.30 there was no water supply in. The washroom. To my horror my husband told the same story about gents toilet too. Also there was no cleaner in the washroom. There were some staff outside the washroom, so i informed them. Manager or their head told me that they are aware of the water supply problem. So the gentleman gave me a bottle to at least wash my hand.
My concern is why this is still not resolved.

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Jan 6, 2018

Complaint marked as Resolved

Cinepolis India customer support has been notified about the posted complaint.

Verified Support

Nov 27, 2017

Cinepolis India Customer Care's response Hi Nidhi Basu,

Sorry for the inconvenience. Kindly share your contact details, Email ID along with Cinema address at [protected]@cinepolis.com with your ticket number (15428) in the subject line so that we can get in touch with you and assist you further.

Regards,
Team Cinepolis

Verified Support

Dec 05, 2017

Cinepolis India Customer Care's response Hi Nidhi Basu,

We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day.

Regards,
Team Cinepolis.

Verified Support

Dec 05, 2017