Cinepolis India — Compulsory addition of snacks to tickets

Sejna

Mar 4, 2023

Address:

Cinepolis Aashima bhopal

Hello
As I went to buy tickets for my movie on 3rd March 2023 10:05 am Pathaan ( CINEPOLIS AASHIMA BHOPAL ), the respective individual asked us to buy the snacks which were compulsory which seems to be unpleasant. As I didn't intend to create a scene so i paid and bought the tickets plus snacks but I didn't feel it was fair enough with any moviegoers.
I hope you will look into this matter thoroughly and kindly reply with a reason why did it happen.
Hoping it won't happen in future
Thank you

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Cinepolis India Customer Care

from Delhi, Delhi

Mar 6, 2023

Verified Support

Hi Sejna,

Thanks for writing us. We regret the inconvenience caused to you. We would request you to share your contact number and email id so we can assist you further.

Regards,
Team Cinepolis