[Resolved] Cinepolis India — Did not receive tickets but money is deducted
S
SumitDas22
from Kolkata, West Bengal
Jul 7, 2022
Jul 9, 2022
This thread was updated on Jul 9, 2022
Address:
15/8/4, BRAJAMONI DEBYA ROAD, ,SARSUNA PO
I have paid through the cinepolis app an amount of Rs.610 for Thor movie 9:25 AM 10th July 2022, but did not receive any ticket. Please look in the matter ASAP . Please contact me in my personal email where I can give proof of my payment.
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Jul 7, 2022
Complaint marked as Resolved
Cinepolis India customer support has been notified about the posted complaint.
Verified Support
Jul 09, 2022
Cinepolis India Customer Care's response Hi Sumit,
Thanks for writing us. Could you please confirm if you have received a confirmation email from [protected]@cinepolis.in on your registered email ID? Please check your spam folder and do let us know in case if you have noted down the booking ID from the screen as well.
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