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Cinepolis India

Cinepolis India — Did not received tickets even after full payment

I have booked 2 tickets of movie from cinepolis website but i did not received any confirmation of my confirmed tickets nor did I received tickets through SMS for which I opted, also the amount is being deducted from my account.
Kindly send me the tickets or refund my money as soon as possible. I have attached a screenshot of the same.
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I can provide you with the payment screenshot and details.

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