[Resolved] Cinepolis India — do not allow packed eatables from outside inside the theatre

horrrible

from Mumbai, Maharashtra

Address:	411028
Website:	www.cinepolisindia.com

Cinepolis in seasons mall, magarpatta, pune do not allow movie-goers to bring packed eatables inside the theatre even after the execution of the act.
I have experienced this multiple times and there has been no change in the way it works. On informing and warning about the act the attendant became adamant and laid rude in speech. It is extremely shameful when big brands like cinepolis do not abide by the rules and on top of it flaunt the flaws of disregard.
This is a concern and needs escalation on point as the attendents at the theatre also were arrogant on the same

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Nov 10, 2018

Complaint marked as Resolved

Cinepolis India customer support has been notified about the posted complaint.

Verified Support

Oct 10, 2018

Cinepolis India Customer Care's response Dear Customer,

Thank you for reaching out to us. We clarify our stand as a law-abiding organization and as when such ruling is passed we will implement the same. As on date, the matter is sub-judice before the Honorable Bombay High Court and no decision is taken so far.

Regards
Team Cinépolis.