[Resolved] Cinepolis India — double times tickets booking

Bhavani Vishwaroju

from Hyderabad, Telangana

Address:	Hyderabad, Andhra Pradesh, 500090
Website:	www.consumercomplaints.in/new_complaint

For the first time we have booked mahanati movie tickets. Unfortunately we have booked double times. Can you please cancel one of those booking. It has been booked in manjeera mall hyderabad at 7pm. And we didn't got any confirmation tickets while booking. But money has been credited from my bank account. We booked 3 tickets for 450/- and it was not confirmed. Again we have tried to book. After some hours totally 900/- has been credited from my account. We have booked seat no. S a13, a14, a15 for the first time and then after b10, b11, b12. Can you please cancel one of them.

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Jun 20, 2018

Complaint marked as Resolved

Cinepolis India customer support has been notified about the posted complaint.

Verified Support

May 09, 2018

Cinepolis India Customer Care's response Dear Bhavani Vishwaroju,

Sorry for the inconvenience. Kindly share your contact number and Email ID at [protected]@cinepolis.com with your ticket number (28338) in the subject line so that our team can assist you.

Regards
Team Cinépolis

Verified Support

May 17, 2018

Cinepolis India Customer Care's response Dear Bhavani Vishwaroju,

We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day.

Regards
Team Cinépolis.