[Resolved] Cinepolis India — edc machine issue

Kunal Kori

from Mumbai, Maharashtra

Address:	400078
Website:	www.cinepolis.co.in

First u change your edc machine
Its second i m facing this problem from your bhandup branch i swifed my card nd my money dedicate from my account nd then also he is taken cash nd after that i told him to refund my money then he is saying wait for 2 days nd today is 4 day the refund is not credited to my account what rubbish service r u providing cinepolis
We r paying from cash also nd from card also u r charging for 2 times for single ticket
Nd after that u r saying this is bad transaction nd all

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Sep 29, 2017

Complaint marked as Resolved

Cinepolis India customer support has been notified about the posted complaint.

Aug 20, 2017

Updated by Kunal Kori First u change your edc machine
its second i m facing this problem from your bhandup branch i swifed my card nd my money dedicate from my account nd then also he is taken cash nd after that i told him to refund my money then he is saying wait for 2 days nd today is 4 day the refund is not credited to my account what rubbish service r u providing cinepolis
We r paying from cash also nd from card also u r charging for 2 times for single ticket
Nd after that u r saying this is bad transaction nd all

Verified Support

Aug 20, 2017

Cinepolis India Customer Care's response Hi Kunal Kori,

Sorry for the inconvenience. Kindly share your contact details and Email ID at [protected]@cinepolis.com so that our team can assist you.

Regards,
Team Cinepolis.

Verified Support

Aug 28, 2017

Cinepolis India Customer Care's response Hi Kunal Kori,

We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day.

Regards,
Team Cinepolis.