[Resolved] Cinepolis India — extra charge | |||
Today i asked the customer support to book 2 tickets which 160+160=320. But he requested ₹470. I said why i need to pay ₹470 when the the bill is ₹320. He replied that extra ₹150 for popcorn. I denied and inform him that i didn't asked for popcorn and requested him to bill for only tickets. He said that popcorn is add-on with the ticket and i must pay ₹470. I got frustrated because i didn't wanted popcorn and why i need to pay for something that i doesn't want. This is ridiculous. They are looting the customers. Date : 1/1/2020 Place: mangalore Cinepolys Was this information helpful? | |||
Feb 10, 2020 Complaint marked as Resolved Cinepolis India customer support has been notified about the posted complaint. Verified Support Jan 02, 2020 Cinepolis India Customer Care's response Dear Sandesh, Sorry for the inconvenience. Kindly share your contact number and Email ID at [protected]@cinepolis.com with your ticket number (95878) in the subject line so that our team can assist you. Regards, Team Cinépolis Verified Support Jan 10, 2020 Cinepolis India Customer Care's response Dear Sandesh, We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day. Regards, Team Cinépolis | |||
 1 Comment | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
55%
Complaints
1269
Pending
120
Resolved
658
+91 99 5885 5033
3rd Floor, Plot No. 58, Sector 44, Gurgaon, Haryana, India - 122003
View all Cinepolis India contact information
Please Resolve this issue.
Please be assured that our team is already working on your concern. Request you to allow us some time, you will be contacted shortly in this regard.
Regards,
Team Cinépolis