Cinepolis India — Extremely harassment behaviour by staff

Address:

Nagpur VR mall

Hello,
This is Dr.katariya from Nagpur, iam here at cinepolis in VR mall and your employee named AKSHAY ZADE has been very rude to the customers. Forst he wasn't ready to give us our order which was placed online with our tickets and later he unknowingly snatched our mobile phone which had the e-ticket and started using it. On asking why he did so, he replied" Tera order log karna hai na". Is this the way he us allowed to use our personal mobile phone. This is completely inappropriate and and after consulting him he was cery abusive and irrespectable to us. Not acceptable in thia highly respected theatre.