[Resolved]  Cinepolis India — Foods kept in oven

Address:

Thane, Maharashtra

I booked ticket for movie rabta on 10 june _2017 night 10.20pm at cinepolis thane viviana mall.
I went for food during intermission and observed that food kept in oven with used of plastic plates. When i ask food vendor to show me the grade of plastic plate & certificate of the same, he just unable to answer. Then i went to customer care desk & i talked with mr. Nilesh ghadi who told me to write my complaint in simple register kept at their desk. He also confirmed that the senior person will call me in the same regards. But still i didn't receive any call from concern person & my complaint is still not closed with proper action.

You are charging so much on food/drinking products which is much higher than mrp of the same products sold outside cinepolis,.
Still not maintaining quality of products & aslo you don't know if there may be other problems (Such as melamine, which releases toxic chemicals when heated).

Please check & confirm the cookware which should be used for foods heated in oven.