[Resolved] Cinepolis India — forcefully giving extra think think and taking extra charges except tickets prices, and rude behaviour | |||
I visited with my wife at cinepolis grand venice noida uttar pradesh. Den i want to purchase two tickets of movie so they told me that this particular tickets are available with combo only which i really dont want to buy they charged me extra amount along with my tickets which no mean to me so when i asked them not to add combo so he rudely denied n says that "sir if you dont want to add combo then sorry seats are not availble so either choose another seat or purchase online" this kind of behaviour n forcement is really not tolerable as i alreafy told him that today is my fast still the guy is like forcing me. His name is rahul who is attending me and really don't appreciate this kind of behaviour as completely not justified. Was this information helpful? | |||
Oct 22, 2019 Complaint marked as Resolved Cinepolis India customer support has been notified about the posted complaint. Verified Support Sep 13, 2019 Cinepolis India Customer Care's response Dear Ali, Sorry for the inconvenience. Kindly share the following information at [protected]@cinepolis.com with your ticket number ( 85264 ) in the subject line so that our team can assist you. Contact number: Email ID: Regards, Team Cinépolis Verified Support Sep 21, 2019 Cinepolis India Customer Care's response Dear Ali, We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day. Regards, Team Cinépolis | |||
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