[Resolved] Cinepolis India — I am complaining about the offers | |||
Dear sir, Greetings of the day, Today i have booked 3 tickets of a movie named as "sonchiriya (Hindi-a)" in your cinepolis db city mall, bhopal, m. P. There are several offers for club cinepolis members but i have not got any offer related club cinepolis membership. I also said to your employee on the booking stall and he replied "i have registered your mobile number, you will get an sms very soon. Unfortunately, i have not got any benefits i. E. Points or cash back till yet. I think cinepolis have to solve this kind of irresponsibility for his staff. Details of tickets are: Theatre - cinepolis db city mall, bhopal m. P. Movie name - sonchiriya hindi - a, Screen - audi 3, Show date - 07/03/2019, Show day - thursday, Show time - 03:55 pm, Executive q9-11, No of tickets: 03, Total cost: 450, And my details are: Member club cinepolis Name - padmesh bhargava, Mobile number - +91 [protected] Was this information helpful? | |||
Apr 17, 2019 Complaint marked as Resolved Cinepolis India customer support has been notified about the posted complaint. Verified Support Mar 08, 2019 Cinepolis India Customer Care's response Dear Padmesh, Sorry for the inconvenience. Kindly share your Email ID at [protected]@cinepolis.com with your ticket number (63999) in the subject line so that our team can assist you. Regards, Team Cinépolis Verified Support Mar 16, 2019 Cinepolis India Customer Care's response Dear Padmesh, We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day. Regards, Team Cinépolis | |||
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