Cinepolis India — I am complaining about their ticket selling policy

Address:Mumbai City, Maharashtra, 400058
Website:www.cinepolisindia.com

This has happened many many many times with me so I finally decided to write about it.
The tickets of the 1st VIP/Recliner Row are reserved and not sold out to anyone? I purchased the second row ticket once and I asked if nobody was sitting on the top I would sit. I was told not to.
I think this is not right as you are holding out tickets and not selling them online and are giving bad and stupid reasons for not selling them.
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