[Resolved]  Cinepolis India — Issue with Cinepolis Lucknow

I would like to highlight an issue that I faced today. I went to watch Jurassic world movie today in Cinepolis hall and the movie was not fitting in the screen. The subtitle and the upper part of the movie was not coming in the screen.

I raised this issue with cinepolis staff and they mentioned that the issue is pan india. However, I checked with others and they had a normal experience. I am extremely disappointed with the cinepolis services and also on the fact that your team lied.

Request to please look into this issue and take appropriate action.

Please find below the ticket details:

Hi! Your Paytm movie ticket details for Jurassic World: Dominion are: Sat, June 18, 12:20 PM at Cinepolis One Awadh Center Mall, Gomti Nagar, Audi - SCREEN 1. Seats: PREMIUM-J10, J11.