Last night on 8 April i went to watch a night movie show (the movie name was The Pope's Exorcist) at cinepolis kolkata, Acropolis mall (Rajdanga main road). I faced tremendous misbehaviour from the staffs there. My movie was on Auditorium 3 at 11.00 pm. At the entrance the security misbehaved with me claiming that the movie was an adult movie, judging on my appearance whereas I'm an adult. Again I faced the same behavior at the entrance of the auditorium where he confronted me of my age again claiming that it's an adult movie. I showed him my pan card. Such behavior is tremendously unaccepted. I am a women and this behavior is highly unaccepted. I want an strict action on this
Was this information helpful?
No (0)
Yes (0)
Cinepolis India customer support has been notified about the posted complaint.
We apologize for the unlikely experience and would want to discuss this in detail. Please share us your contact number and email ID so that we can carry forward your concern to our relevant team.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
We apologize for the unlikely experience and would want to discuss this in detail. Please share us your contact number and email ID so that we can carry forward your concern to our relevant team.
Regards,
Team Cinepolis