Cinepolis India — loyalty points not received and customer care not responding

ARAVINDMergu

from Tirupati, Andhra Pradesh

Address:

Hyderabad, Telangana

Hi,
I have booked tickets on 22nd apr 2018 in ccpl mall, hyderabad using cinepolice app. Booking id : wwk68r8. As part of this booking, i'm supposed to receive loyalty points. I have been checking with [protected]@cinepolice.in from last 6 months and their response is irresponsible. I'm fed up with their service and raising this issue.
I want my loyalty points. Kindly resolve it asap.

+1 photos

Was this information helpful?

No (0)

Yes (0)

Cinepolis India customer support has been notified about the posted complaint.

Sep 26, 2018

Updated by ARAVINDMergu Still there is no resolution.
Now again, they are simply saying our representative will get in touch with you for solution. But, no action is beingbtaken from their side.

Related Cinepolis India reviews

View all 1269 Cinepolis India Reviews

Comments

Ganeshwar Ralhan

from Delhi, Delhi

Sir I have come to see the movie with my family today starting 1.30 show but the rude staff denied to give entry on 1.15 pm and I am standing in the aun light with my family this is realy very shameful and the inside the lobby ac is not working no fan iss in the lobby, shameful last show in theCinepolis... Movie world ghaziabad .