[Resolved]  Cinepolis India — manikarnika 5 tickets purchased- not able to download m ticket

I have purchased 5 tickets for Manikarnika dated 26th Jan 2019 in Viviana mall for 20:10 show from ur cinepolis site. But I m unable to download m ticket from message received. And also I have not received any email from ur end. Please let me know further steps.
Name:Umesh Joshi
Mobile number- [protected]
Email Id - [protected]@yahoo.co.in
Booking Id: WX43
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Mar 2, 2019
Complaint marked as Resolved 
Cinepolis India customer support has been notified about the posted complaint.
Verified Support
Jan 28, 2019
Cinepolis India Customer Care's response
Dear Kajal,

Apologies for the inconvenience caused. We request you to visit the respective cinema and our Box Office executive will help you further with your tickets details. Do get back to us in case further assistance is required.

Regards,
Team Cinépolis
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