[Resolved] Cinepolis India — misbehave of jaipur cinepolis manager | |||
Booking id is : wf48d4l I had 2 packed food with me for my 3.5 year daugher. I requested the gaurd and than floor manager to allow me with food but floor manager mr varun khandelwal behaved like i made crime by informaing him that i have packed food with me. He littrly insulted me in from of public and my family. To be honest, i also became a bit rude after this reaction of mr varun and asked him to give me in video record that i m not allow with packed food and suddenly he started like shouting and threaten me. My daughter can not ear out side food due to health related issue that why i took packed food and i tried to explain the same to mr manager_jaipur. When i asked for further escalation, he told me the email id just like that he was aware that nothing gonna happen with him. Just a simple question. Dont u have any ethics? I have already sent an email with booking id in subject line but no go yet. Was this information helpful? | |||
Mar 8, 2019 Complaint marked as Resolved Cinepolis India customer support has been notified about the posted complaint. Verified Support Jan 30, 2019 Cinepolis India Customer Care's response Dear Customer(ManjitheFun), Sorry for the inconvenience. Kindly share your contact details, Email ID along with Cinema address at [protected]@cinepolis.com with your ticket number (60651) in the subject line so that we can get in touch with you and assist you further. Regards Team Cinépolis Verified Support Jan 30, 2019 Cinepolis India Customer Care's response Dear Customer(ManjitheFun), Thanks for the acknowledging us. We are already working on your concern, please allow us a bit of time. Regards, Team Cinépolis Verified Support Feb 01, 2019 Cinepolis India Customer Care's response Dear Customer(ManjitheFun), We believe our team contacted you regarding your concern and given you the relevant information. Do let us know in case you need any further assistance. Regards, Team Cinépolis | |||
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