[Resolved] Cinepolis India — Money deducted but not got the ticket

[Resolved] Cinepolis India — Money deducted but not got the ticket

V Vibhor1911 May 23, 2022 May 25, 2022 This thread was updated on May 25, 2022

I booked 2 tickets for dr.strange movie through the cinepolis website, the money from my bank account got deducted but I didn't get any email, sms for my ticket. I am trying my best to contact the cinepolis india customer care and get my refund or get the booking confirmation. If this complaint gets to the cinepolis customer care then pls help me out. Was this information helpful? No (0) Yes (0)
Jun 30, 2022 Complaint marked as Resolved Cinepolis India customer support has been notified about the posted complaint. Verified Support May 25, 2022 Cinepolis India Customer Care's response Hi Vibhor, Thanks for writing us. Could you please confirm if you have received a confirmation email from [protected]@cinepolis.in on your registered email ID? Please check your spam folder and do let us know in case if you have noted down the booking ID from the screen as well. Regards, Team Cinepolis
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