Cinepolis India — Money deducted but seat not booked. Error message money not refunded till now | |||||
On April 1, 2016 I tried booking two tickets at www.cinepolisindia.com for around Rs. 370. The transaction was done from bank's end but I was redirected to a page and it was shown that no amount has been deducted and error message. I reconfirmed my bank statement the money has been deducte but my tickets were not booked. I wrote a mail to [protected]@cinepolis.com . But no response received till now. I have attached my bank transaction and the error screen message in this. There is no customer care number for cinepolis. How to contact them? Was this information helpful? | |||||
|
Cinepolis India customer support has been notified about the posted complaint. | |||||
 1 Comment | |||||
Comments
did you receive the refund ?same thing happened with me.
Reply
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
55%
Complaints
1268
Pending
120
Resolved
658
+91 99 5885 5033
3rd Floor, Plot No. 58, Sector 44, Gurgaon, Haryana, India - 122003
View all Cinepolis India contact information