Cinepolis India — Money Deducted but ticket not booked

Address:	122003
Website:	cinepolisindia.com

Cinepolis India — Refund of my tickets amount
Booked on date: 26-Jan-2017
I have tried booking the tickets, But money has been deducted, ticket not been issued.

My Transaction details are mentioned below.
Location: CInepolis Lake Mall, Kolkata
CUSTOMER NAME:Balvinder Singh
MOVIE NAME: Kaabil
BOOKING DATE:26-Jan-2017
SHOW DATE & TIME:27-Jan-2017 9:15 am
NO OF TICKETS: 2
AMOUNT Deducted: 314.36

NAME ON CARD:Balvinder Singh