[Resolved] Cinepolis India — money deducted from debit card but ticket not received | |||
Booking for avengers infinity war City :mangalore Cinepolis citycenter mall, mangalore Date:[protected] Showtime :10:00 Mobile:[protected] Email :salian. [protected]@live.com Debit card transaction id - sdb429776 Issue: while booking my payment showed error but my money got deducted. Also i was not issued tickets for my booking. I got confirmation from bank that my money drawn at cinepolis amount to rs 510 for which i was about to book tickets. Hence i would like to submit my complaint. Was this information helpful? | |||
Jun 6, 2018 Complaint marked as Resolved Cinepolis India customer support has been notified about the posted complaint. Verified Support Apr 26, 2018 Cinepolis India Customer Care's response Dear Abhilash Salian, Sorry for the inconvenience. Kindly share your contact number at [protected]@cinepolis.com with your ticket number (26538) in the subject line so that our team can assist you. Regards Team Cinépolis Verified Support May 06, 2018 Cinepolis India Customer Care's response Dear Abhilash Salian, We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day. Regards Team Cinépolis. | |||
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Kindly help me with the refund! Attaching the debited reciept from the bank.
We are sorry to hear this. Our team is looking into your concern and we will share an update with you soon.
Regards
Team Cinépolis