[Resolved]  Cinepolis India — money got deducted. confirmation message regarding tickets were not received.

On 12th april i have booked 4 tickets for the movie krishnarjunayuddam for 14th april the transaction failed money got deducted i did not receive any confirmation message regarding the booking. It just showed an alert message saying "try again. Your time has expired". But my money got deducted. I even checked my mail whether i have received any message regarding booking but i didn't.
Please refund my money.
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May 13, 2018
Complaint marked as Resolved 
Cinepolis India customer support has been notified about the posted complaint.
Verified Support
Apr 12, 2018
Cinepolis India Customer Care's response
Dear Siva Samhitha,

Sorry for the inconvenience. Kindly share your contact number, Email ID along with Cinema address at [protected]@cinepolis.com with your ticket number (24915) in the subject line so that our team can assist you.

Regards
Team Cinépolis
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