[Resolved] Cinepolis India — movie tickets not booked while payment completed | |
I booked a movie tickets. Money is deducted but i did not got and confirmation about tickets. Moreover i didnt get any confirmation about any order number too. Can i expect any update about it from your side? For your convenience, i am updating a screenshot too. Date, timings, transaction id, amount, etc., everything is mentioned in it. We also confirmed about tickets from the ticket counter too, but the booking was not confirmed. We bought another tickets on the spot. Was this information helpful? | |
May 27, 2018 Complaint marked as Resolved Cinepolis India customer support has been notified about the posted complaint. Verified Support Apr 18, 2018 Cinepolis India Customer Care's response Dear Promika Sharma, Sorry for the inconvenience. Kindly share your contact number and Email ID along with Cinema address at [protected]@cinepolis.com with your ticket number (25492) in the subject line so that our team can assist you. Regards Team Cinépolis Verified Support Apr 26, 2018 Cinepolis India Customer Care's response Dear Promika Sharma, We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day. Regards Team Cinépolis. | |
 Add a Comment | |
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
55%
Complaints
1268
Pending
120
Resolved
658
+91 99 5885 5033
3rd Floor, Plot No. 58, Sector 44, Gurgaon, Haryana, India - 122003
View all Cinepolis India contact information
Post your Comment