[Resolved] Cinepolis India — My Amount Is Deducted But I didnt Get Tickets

[Resolved] Cinepolis India — My Amount Is Deducted But I didnt Get Tickets

K Kaifk70376 Nov 20, 2022 Nov 24, 2022 This thread was updated on Nov 24, 2022

I book the tickets as a guest user for cinepolis cross river delhi for drishyam 2 movie show time 3:30 from the cinepolis webpage after that i got a payment page then I go to my phonepe account to pay for the ticket after I done my transaction I came back to the cinepolis webpage to get my ticket but the exist page is not found there is a new page which is open on the webpage. So kindly requested you to refund my deducted amount of Rs. 707. +1 photos Was this information helpful? No (0) Yes (0)
Dec 2, 2022 Complaint marked as Resolved Cinepolis India customer support has been notified about the posted complaint.
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Cinepolis India Customer Care

from Delhi, Delhi

Nov 24, 2022

Verified Support

Hi Kaif,

Thanks for writing us. Could you please confirm if you have received a confirmation email from [protected]@cinepolis.in on your registered email ID? Please check your spam folder and do let us know in case if you have noted down the booking ID from the screen as well.

Regards,
Team Cinepolis

Kaifk70376's [Complaint's author] reply, Nov 26, 2022

No I dont receive any type of confirmation mail from cinepolis