Cinepolis India — Non Cancellation of Online Booked Tickets

Address:Cinepolis Guwahati, Central Mall

I bought 4 tickets online for Spiderman: No way Home on bookmyshow on 7 January 2022, which i was suppose to book on 8th Jan
Both Bookmyshow & Cinepolis Guwahati, Central Mall denied Cancellation or Rescheduling of my tickets, The Amount was quite large & i feel cheated now.
What type of company doesn't give cancellation on prebooked tickets, Even a 50% refund on my tickets would have been good enough.
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