[Resolved] Cinepolis India — not credited points for booking

 
1 Review
India
 adsel on Mar 8, 2019
Saw manikarnika-rani laxmibai on 30th feb & gully boy on6th march at cinepolis high street at thane. Still not received points message or mail.
Earlier points used to get credited before you leave booking window. Down side booking windows at high street were closed at 7.40p. M. Attendent said points would credit in 24 hours. On [protected]. Nothing happene till now.
Complaint marked as Resolved Apr 16, 2019

Complaint Status


[Mar 08, 2019] Cinepolis India customer support has been notified about the posted complaint.
Verified Support
Cinepolis India Customer Care's response, Mar 08, 2019
Dear Customer(adsel),

Sorry for the inconvenience. Kindly share your Email ID at [email protected] with your ticket number (64043) in the subject line so that our team can assist you.

Regards,
Team Cinépolis
Verified Support
Cinepolis India Customer Care's response, Mar 16, 2019
Dear Customer(adsel),

We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day.

Regards,
Team Cinépolis
Complaint comments  Add a Comment     Updated: Share0Tweet0

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Customer satisfaction rating
    64%
    Complaints
    677
    Pending
    0
    Resolved
    431
    phone
    +91 99 5885 5033
    location
    3rd Floor, Plot No. 58, Sector 44, Gurgaon, Haryana, India - 122003
    Cinepolis India - not credited points for booking