Cinepolis India — Not receiving the ticket

Respected Sir/Mam
I Archit Shikare, booked ticket for the Movie Black Adam (2D English) of 12:50 p.m, 22nd October 2022. Of Nexus Seawoods, Mumbai from your Cinepolis app.
I have also shared the receipt of the payment . So I hopefully look forward to get my ticket as soon as possible or else I'd like to get my all money refunded back to my bank account as soon as possible.
Thank You.