[Resolved] Cinepolis India — Not refunded my money for the cancelled show
I
Imu Khan
Apr 5, 2022
Apr 9, 2022
This thread was updated on Apr 9, 2022
Hello..This is Imtiyaz Khan..I had done a booking on 25th March 2022 for 17:40 showtime at Fun cinema TDI Mall Moti Nagar Cinepolis. The show was declared cancelled and they said me that the money will be refunded within 3-4 days, but it's 11 days now there has been no money refunded. Its my sincere request to please look at my issue and live upto your reputation. My booking number- 2570492, Transaction number- 3098979. My number - [protected]
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May 12, 2022
Complaint marked as Resolved
Cinepolis India customer support has been notified about the posted complaint.
Verified Support
Apr 06, 2022
Cinepolis India Customer Care's response Dear Imtiyaz,
Sorry for the inconvenience. Kindly share your Email ID at [protected]@cinepolis.com with your ticket number (151725) in the subject line so that our team can assist you.
Regards,
Team Cinépolis
Verified Support
Apr 09, 2022
Cinepolis India Customer Care's response Dear Imtiyaz,
We hope your issue has been resolved now. Let us know if there is anything else we can help you with.
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We have forwarded your concern to our team. Please allow us some time we will get in touch with you shortly.
Regards,
Team Cinépolis