Cinepolis India — Online ticket booking - money deducted but ticket not issued.

santheepkumar

from Chennai, Tamil Nadu

Address:	641006
Website:	www.cinepolisindia.com

Hi, i did online booking for theri tamil movie on[protected] at fun cinemas for the show on[protected].30pm. I made two transactions for 3 tickets, each transaction was for amount rupees 411.54, the money got deducted from my account but i neither received error nor failed transaction message. The tickets were not issued. I did the transaction through sbi net banking. Am yet to receive the refund. Below is the details of transaction id and also attached the snapshot of transaction statement. When will the money be refund to my account.

1st transaction ref no:[protected]ig0bvcfas0 - rs 411.54

2nd transaction ref no:[protected]ig0bvcfkf8 - rs 411.54

Regards
Santheep kumar
Email: [protected]@gmail.com

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Comments

santheepkumar

from Chennai, Tamil Nadu

Its been more than 20 days but my issue is still not attended by any one. I am seeing more than 100 complaints registered for refund of money which got deducted without receiving tickets. if it has happen for two or three people it may be a network fault. if it is happening for 100+ users then what is the point.