[Resolved] Cinepolis India — Payment deducted but didnt get ticket

[Resolved] Cinepolis India — Payment deducted but didnt get ticket

A Ankur0660 from Amritsar, Punjab Apr 1, 2022 Apr 4, 2022 This thread was updated on Apr 4, 2022

I had booked 3 tickets for RRR(3d) at Cinepolis, Celebration Mall, Amritsar. Data - 31 march 8:47pm Payment - Rs. 570 via Phonepe UPI person in charge while booking tickets said the booking got cancelled and i will get the refund, and had to book the tickets again. But till now no refund has been processed, but the money is deducted. Here are the details of the transaction Transaction id ; T2203312047515459024654 +1 photos Was this information helpful? No (0) Yes (0)
May 11, 2022 Complaint marked as Resolved Cinepolis India customer support has been notified about the posted complaint. Verified Support Apr 04, 2022 Cinepolis India Customer Care's response Dear Ankur, Sorry for the inconvenience. Kindly share your contact number and Email ID [protected]@cinepolis.com with your ticket number (151588) in the subject line so that our team can assist you. Regards, Team Cinépolis
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