Cinepolis India — Payment deducted but ticket not received

Cinepolis India — Payment deducted but ticket not received

D [email protected] from Thane, Maharashtra Aug 12, 2023 Aug 13, 2023 This thread was updated on Aug 13, 2023

I made a booking of 2 tickets for movie OMG 2 for Date :13/8/2023 Venue Cinépolis VIP Viviana Time: 10:00am Seats D1 & D2. Ticket cost was ₹1400+ 118. I was told to make a payment of 1458 after reducing my 60 Cinépolis loyalty points. I paid through Google Pay but did not receive the tickets inspite of amount being debited from my bank account. Complaining here as I did not find suitable help/ support on the Cinépolis app +2 photos Was this information helpful? No (0) Yes (0)
Cinepolis India customer support has been notified about the posted complaint.
1 Comment	Share
Submit Close

Related Cinepolis India reviews

View all 1270 Cinepolis India Reviews

Comments

Cinepolis India Customer Care

from Delhi, Delhi

Aug 13, 2023

Verified Support

Hi Deepa,

We request you to share your concern with us via email on the following ID: [protected]@Cinepolis.com so that we can assist you in a better way.

Regards,
Team Cinepolis