[Resolved] Cinepolis India — Payment done but tickets not booked
S
Samarth748
Oct 20, 2022
Oct 21, 2022
This thread was updated on Oct 21, 2022
I booked 2 tickets of doctor g at db mall bhopal for 20 october 2022 on 19 october 2022 my money got deducted but the tickets were not booked so please refund my money as i have booked again and therefore i’m attaching the payment details
+2 photos
Was this information helpful?
No (1)
Yes (0)
Nov 26, 2022
Complaint marked as Resolved
Cinepolis India customer support has been notified about the posted complaint.
Verified Support
Oct 21, 2022
Cinepolis India Customer Care's response Hi Samarth,
Thanks for writing us. Could you please confirm if you have received a confirmation email from [protected]@cinepolis.in on your registered email ID? Please check your spam folder and do let us know in case if you have noted down the booking ID from the screen as well.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment