[Resolved]  Cinepolis India — payment has been deducted but no refund yet

Dear cinepolis

Payment has been deducted but didn't receive any ticket notification
My money has been deducted
I booked for kannada movie at 12.20pm (1/11/2018)
Please do refund my money as soon as possible.

When can i expect my money to be refunded to my bank has it has been deducted from bank account.

Please do send my money back to my bank account asap.
The service should be good from you guys

Thanks and regards
Prajwal
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Dec 12, 2018
Complaint marked as Resolved 
Cinepolis India customer support has been notified about the posted complaint.
Verified Support
Nov 01, 2018
Cinepolis India Customer Care's response
Dear Prajwal,

Thanks for reaching out to us. Could you please confirm if you have received a confirmation email from [protected]@Cinepolis.com on your registered email ID? Please check your spam folder as well.

Regards,
Team Cinépolis
Verified Support
Nov 09, 2018
Cinepolis India Customer Care's response
Dear Prajwal,

We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day.

Regards
Team Cinépolis.
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