[Resolved] Cinepolis India — paytm payment fraud for tickets

Akriti baghel

from Bhopal, Madhya Pradesh

Address:

Ashima maul. Cinepolis, Bhopal, Madhya Pradesh

15 February 2019 I have booked 2 tickets from cinepolis bhopal at 5:35 pm but my booking was not confirmed and Rs 300 had been deducted from my account. After 5 min I have done another booking and the booking got successful and Rs 280 deducted from my account. I asked my bank about the deduction of money but they said that the transaction was successful. Can you please tell what has happened . Would I be getting my money back or not? ?

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Apr 6, 2019

Complaint marked as Resolved

Cinepolis India customer support has been notified about the posted complaint.

Verified Support

Feb 24, 2019

Cinepolis India Customer Care's response Dear Akriti,

Sorry for the inconvenience. Kindly share the following information at [protected]@cinepolis.com with your ticket number (62782) in the subject line so that our team can assist you.

Contact number:
Email ID:
Mode of Payment:

Regards,
Team Cinépolis

Verified Support

Mar 04, 2019

Cinepolis India Customer Care's response Dear Akriti,

We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day.

Regards,
Team Cinépolis