[Resolved]  Cinepolis India — quantity and quality of food

Address:Kolkata, West Bengal

I think that the exorbitant food charges and meagre amount served on plate is something totally unjustified. It must be taken care of. Given that we are paying an amount which is much above the standards, we expect the same in return. We ordered a plate of momo. First of all it was priced at 150₹ per plate and secondly the momos were partially cooked. We had no choice, but to eat the inedible. Some measures are needed to mend such unwarranted activity.
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Sep 3, 2017
Complaint marked as Resolved 
Cinepolis India customer support has been notified about the posted complaint.
Verified Support
Jul 24, 2017
Cinepolis India Customer Care's response
Hi Sayoree Gooptu,

Sorry for the inconvenience. Kindly share your contact details, Email ID along with Cinema address at [protected]@cinepolis.com so that our team can assist you.

Regards,
Team Cinepolis.
Verified Support
Aug 03, 2017
Cinepolis India Customer Care's response
Hi Sayoree Gooptu,

We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day.

Regards,
Team Cinepolis.
Complaint comments 

Comments

Hi I have just booked a ticket for Lipstick under my Burkha, in Viviana Mall, Thane. However, I didn't receive the M-ticket though money was deducted from my account. Tried contacting... However, nobody is picking up the call.

Cinepolis India Customer Care's response, Jul 25, 2017
Verified Support
Hi Kaustavi Dutta Banik,

Sorry for the inconvenience. Kindly share your contact number and Email ID at support@cinepolis.com so that our team can assist you.

Regards,
Team Cinepolis.
Cinepolis India Customer Care's response, Aug 3, 2017
Verified Support
Hi Kaustavi Dutta Banik,

We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day.

Regards,
Team Cinepolis.

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