[Resolved] Cinepolis India — redemptions of loyalty points
Bangalore, Karnataka, India
Vivineela n on Mar 29, 2018
I have 483points in my cinepolis account which states that i am a loyal cinepolis visitor however i am unable to redeem the same.
The link you share for redemption is bogus and your site does not have any process of redemption
The points will expire on 31st march 2018.
The website has a redeem points options but it doesnot take you to the web page for redemption. Kindly help
Complaint marked as Resolved May 10, 2018
[Mar 29, 2018] Cinepolis India customer support has been notified about the posted complaint.
Verified SupportCinepolis India Customer Care's response, Mar 30, 2018
Sorry for the inconvenience. Kindly share your contact number and Email ID at [protected]@cinepolis.com with your ticket number (23648) in the subject line so that our team can assist you.
Verified SupportCinepolis India Customer Care's response, Apr 09, 2018
We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day.
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