Cinepolis India — Refund

Address:

Bangalore, Karnataka, 560078

Regular patron @Cinepolis, Royal Meenakshi Mall, Bangalore.
Purchased tickets online [cinepolisindia.com] on March 04 for shows on March 05, also 06
Credit card was debited but no action at Cinepolis due to payment gateway problem; this issue was acknowledged by Cinepolis through email.
Complaint through email + phone call; followed by physically enterin complaint at RMM on 05-03.
Phone and email follow-up twice with Cinepolis representative; multiple interactions but zero results.
TILL DATE NOTHING HAS BEEN REFUNDED.
Sala chors!!!