[Resolved] Cinepolis India — refusing ticket for not having change

Dileeshdileesh

from Rajkot, Gujarat

Address:

Inorbit Mall, Vadodara, Gujarat, Vadodara, Gujarat, 390023

Sir,

I am a cinepolis member. This happen when i went to watch shazam at cinepolis, inorbut mall vadodara, gujarat. Ticket of rs. 170/- for the show of 1:30 pm on 05.04.19 was refused because i don't have change. I was only having rs 500/- with no credit or debit cards. So i was refused ticket for not having change for rs. 170/-.

Kindly take necessary action against such unprofessional behaviours.

Regards,

Dileesh d

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May 6, 2019

Complaint marked as Resolved

Cinepolis India customer support has been notified about the posted complaint.

Verified Support

Apr 05, 2019

Cinepolis India Customer Care's response Dear Dileesh,

Sorry for the inconvenience. Kindly share your contact number and Email ID at [protected]@cinepolis.com with your ticket number (68270) in the subject line so that our team can assist you.

Regards,
Team Cinépolis

Verified Support

Apr 05, 2019

Cinepolis India Customer Care's response Dear Dileesh,

Thanks for sharing requisite details with us. We would like to inform you that we have shared your issue with our team and they will get back to you soon.

Regards,
Team Cinépolis