[Resolved]  Cinepolis India — regarding the movie tickets + food compulsory coupon

Address:Dakshina Kannada, Karnataka

Hello
Are stealing from your customers. I bought 4 tickets and your employee added one food coupon. I asked and reply was there is no option to exclude it since it is compulsory which is providing by the company itself. I told i am not interested and the response was same. How can you make your customers to buy compulsary foods that too costly almost 3 times more than usual. Do you think we watch movies as per your wish? Do you think you can decide what your customers want? Please provide the service which customers need. Or else you will lose your business. I am going to add tweet if you are not replied for this.
Show time 10-1
Mangalore city centre
Movie name - girgit (Thulu)
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Dec 9, 2019
Complaint marked as Resolved 
Cinepolis India customer support has been notified about the posted complaint.
Verified Support
Oct 30, 2019
Cinepolis India Customer Care's response
Dear Deepak,

Sorry for the inconvenience. Kindly share your contact number and Email ID at [protected]@cinepolis.com with your ticket number (91464) in the subject line so that our team can assist you.

Regards,
Team Cinépolis
Verified Support
Nov 07, 2019
Cinepolis India Customer Care's response
Dear Deepak,

We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day.

Regards,
Team Cinépolis
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