[Resolved] Cinepolis India — Rude behavior of staff | |||||
I went to cinepolis lake mall kolkata today in rashbehari avenue. I was asked to talk to the manager by the guy in the ticket counter due to some issues with my age proof. The manager behaved extremely rudely with us and started shouting at us. I think it is somewhat sexist because he wouldn't have behaved the same if it would have been two men instead of two women. You see, he thinks it is very easy to shout at women like that. I am sure he wouldn't have dared to speak like that if there would be a man with us. Not just me, he talked to my 60 years old mother like that to. Not talked, he shouted. He has no respect for the elderly at all. I wish we never went to cinepolis in the first place. The people at inbox don't even dare to speak with customers like that. The way he behaved with us today, it is very clear that he is uneducated and has not manners or etiquettes. I strongly suggest that cinepolis improve their hiring procedures and only hire educated people to do the job of a manager. This guy needs a personality development course. He is a extremely skinny tall guy who was there at 11am in cinepolis lake mall kolkata. Please take action against this illmannered bully. Never making the mistake of going to cinepolis again in my life. Inox is a million times better. Was this information helpful? | |||||
Jul 25, 2017 Complaint marked as Resolved Cinepolis India customer support has been notified about the posted complaint. Verified Support Jun 13, 2017 Cinepolis India Customer Care's response Hi Mikayla Ray, Sorry for the inconvenience. Kindly share your contact number and Email ID at [protected]@cinepolis.com so that our team can assist you. Regards, Team Cinepolis. Verified Support Jun 21, 2017 Cinepolis India Customer Care's response Hi Mikayla Ray, We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day. Regards, Team Cinepolis. | |||||
Add a Comment | |||||
55%
Complaints
1268
Pending
120
Resolved
658
+91 99 5885 5033
3rd Floor, Plot No. 58, Sector 44, Gurgaon, Haryana, India - 122003
View all Cinepolis India contact information
Post your Comment