[Resolved] Cinepolis India — security

Sharina Fernandes

from Mumbai, Maharashtra

Address:

Magarpatta city, Pune, Maharashtra, 411028

Left jacket in the movie theater. Last show with last ones to leave the movie hall. When we went back to look for the jacket, its not there anymore. Jacket stolen by them. No proper help to address my complaint. Security men and women laughing off on my face. Extremely disappointing experience. Please take care of your belongings as they are not capable of any help

Was this information helpful?

No (0)

Yes (0)

Oct 7, 2019

Complaint marked as Resolved

Cinepolis India customer support has been notified about the posted complaint.

Verified Support

Aug 28, 2019

Cinepolis India Customer Care's response Dear Sharina,

Sorry for the inconvenience. Kindly share your contact number and Email ID along with the Cinema location at [protected]@cinepolis.com with your ticket number ( 83706 ) in the subject line so that our team can assist you.

Regards,
Team Cinépolis

Verified Support

Sep 05, 2019

Cinepolis India Customer Care's response Dear Sharina,

We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day.

Regards,
Team Cinépolis