[Resolved] Cinepolis India — security
Magarpatta city, Pune, Maharashtra, India
ShSharina Fernandes on Aug 27, 2019
Left jacket in the movie theater. Last show with last ones to leave the movie hall. When we went back to look for the jacket, its not there anymore. Jacket stolen by them. No proper help to address my complaint. Security men and women laughing off on my face. Extremely disappointing experience. Please take care of your belongings as they are not capable of any help
Complaint marked as Resolved Oct 7, 2019
[Aug 27, 2019] Cinepolis India customer support has been notified about the posted complaint.
Verified SupportCinepolis India Customer Care's response, Aug 28, 2019
Sorry for the inconvenience. Kindly share your contact number and Email ID along with the Cinema location at [protected]@cinepolis.com with your ticket number ( 83706 ) in the subject line so that our team can assist you.
Verified SupportCinepolis India Customer Care's response, Sep 05, 2019
We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day.
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