[Resolved] Cinepolis India — security

 
1 Review
Magarpatta city, Pune, Maharashtra, India
 Sharina Fernandes on Aug 27, 2019
Left jacket in the movie theater. Last show with last ones to leave the movie hall. When we went back to look for the jacket, its not there anymore. Jacket stolen by them. No proper help to address my complaint. Security men and women laughing off on my face. Extremely disappointing experience. Please take care of your belongings as they are not capable of any help
Complaint marked as Resolved Oct 7, 2019

Complaint Status


[Aug 27, 2019] Cinepolis India customer support has been notified about the posted complaint.
Verified Support
Cinepolis India Customer Care's response, Aug 28, 2019
Dear Sharina,

Sorry for the inconvenience. Kindly share your contact number and Email ID along with the Cinema location at [protected]@cinepolis.com with your ticket number ( 83706 ) in the subject line so that our team can assist you.

Regards,
Team Cinépolis
Verified Support
Cinepolis India Customer Care's response, Sep 05, 2019
Dear Sharina,

We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day.

Regards,
Team Cinépolis
Complaint comments  Add a Comment     Updated: Share0Tweet0

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Customer satisfaction rating
    67%
    Complaints
    769
    Pending
    0
    Resolved
    516
    phone
    +91 99 5885 5033
    location
    3rd Floor, Plot No. 58, Sector 44, Gurgaon, Haryana, India - 122003
    Cinepolis India - security