[Resolved]  Cinepolis India — show cancelled after 1 hour due to technical issue

Address:

Hyderabad, Andhra Pradesh

I vishnu visited ccpl cinepolis malkajgiri hyderabad along with my family to watch hello telugu movie on 23th december 2017. The show has not started on time, the staff were clamming that the show show will start in 5 mins and make us waited till 1 hour as the show was to start at 9.30pm we have waited till 10.30pm. The staff completely failed in resolving the problem. Due to lack of spontaneity decisions from the staff we faced problem along with the family during late night. They were ready to refund the ticket amount only or sorry vouchers. They refused to pay our full amount 680 rs for 4 people which was including online charges and we have got sorry vouchers instead of our tics. They have just apologize for the issue but instead i don't think so their apologize won't compensate our time, energy, parking fee, travelling expenses etc. Had a very bitter experience