Cinepolis India — Subject : Tenet screening masking & pillar boxing issue.

Address:

Cinepolis Central Mall, Guwahati, Assan

I watched TENET last evening at Cinepolis, Central Mall, Guwahati, Assam. The experience was quite horrible. The projectionists aren't projecting the movie according to the instructions sent by Warner Bros. The film file sent to cinemas is possibly 2.20:1 letterboxed to 1.85:1 for the highest possible resolution.
But the instructions for scope and flat screens aren't followed i guess.

2 vertical bars on the side is very distracting and the dip in resolution is frustrating and also the often blur in transitions in the visuals is an injustice to the film.

Please look into the matter immediately.