Cinepolis India — Subtitles cutting

Address:

Inorbit, Vadodara, Gujarat

We visit cinepolis, Vadodara, 7 friends o[censored]s.
After starting the movie the subtitles were not readable, attaching video of proof.
And we watch English movies with subtitles only, for better understanding.

When complained to manager he replied rudely, "that is how the movie has been recorded."
Now Disney has made 60+ movies, I'm sure they know how to make their movies with subtitles.

My complain is to refund my amount as the experience was not as I paid full amount on Saturday night when pricing are already high.

And second want that manager to be fired as he is not treating us with kindness, and thinks we are stupid by giving such silly answers to customer of cinepolis.