[Resolved] Cinepolis India — Technical error in booking website due to which tickets received were not the one which were booked

[Resolved] Cinepolis India — Technical error in booking website due to which tickets received were not the one which were booked

D Docpoo Sep 12, 2022 Sep 14, 2022 This thread was updated on Sep 14, 2022

Hello. My booking No. is 10607924. I had book 4 tickets of Movie Brahmastra at cinepolis Nexus, Seawoods in Navi Mumbai for 11pm show of 3D premium.. but I got tickets booked in cinepolis Pune. I was not able to attain the show and got to know regarding the same when I reached nexus Seawood cinepolis. Please kindly look into the matter at the earliest. Was this information helpful? No (0) Yes (0)
Oct 18, 2022 Complaint marked as Resolved Cinepolis India customer support has been notified about the posted complaint. Verified Support Sep 14, 2022 Cinepolis India Customer Care's response Hi, Thanks for writing us. We would like to inform you that the tickets once booked cannot be rescheduled, exchanged, cancelled or refunded. Regards, Team Cinepolis Verified Support Sep 14, 2022 Cinepolis India Customer Care's response Hi, Thanks for writing us. We would like to inform you that the tickets once booked cannot be rescheduled, exchanged, cancelled or refunded. Regards, Team Cinepolis
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