| Address: | Cinepolis, Nexus Esplanade One, Bhubaneswar |
I had a movie booking for the Black Panther: Wakanda Forever 3D movie on 13th November, 2022.
There was a forceful interval which was given during the movie. The problem isn't there, but when movie started after the interval, it was extremely chaotic. The scene had started 20 mins ago again, where we re-watched the 20 minutes. Again, when the scene came where forceful interruption was done, the movie stopped again, and ads of popcorn were shown. When it resumed, again it was shown from 20 minutes ago and the audience had to watch it again. After this, the movie stopped once again, but this time, it was shown from 10 minutes ago, and when the particular scene came when forceful interruption was done, the print changed completely, with the poorest sound and print quality I've ever experienced and after 10 minutes of the worst Cinepolis experience, the movie played in 2D for the next 15 minutes.
I never expected this from such a huge brand, and now I seek for a refund of my movie tickets, as my valuable time of 1 to 1 hour 15 minutes got wasted because of the nuisance.
I hope this doesn't get repeated once again. Was this information helpful? | 
Phone Number: [protected]
Email: [protected]@gmail.com
Location: Auditorium 4, Cinepolis, Nexus Esplanade One, Rasulgarh, Bhubaneswar