[Resolved] Cinepolis India — ticket booking in cinepolis mobile app

Pratik u

from Mumbai, Maharashtra

Address:

Westend mall Aundh, Pune, Maharashtra

Your mobile is useless. I was trying to book the ticket for joker for 6th oct morning show. The transaction got completed and money got deducted however, i haven't got any confirmation from your.in my tickets on your app, it says i don't have any bookings. Also, you don't even have a customer support number. Please send me the confirmation asap or process the refund.

Was this information helpful?

No (0)

Yes (0)

Nov 4, 2019

Complaint marked as Resolved

Cinepolis India customer support has been notified about the posted complaint.

Verified Support

Oct 03, 2019

Cinepolis India Customer Care's response Dear Pratik,

Sorry for the inconvenience. Kindly share the following information at [protected]@cinepolis.com with your ticket number (88110) in the subject line so that our team can assist you.

Mode of Payment:
Date of Transaction:

Regards,
Team Cinépolis

Nov 04, 2019

Updated by Pratik u It's okay I have received the refund from you.

Thank you.