[Resolved]  Cinepolis India — Ticket booking problem

Issue :- i made payment for tickets on online portal of cinepolis. payment is done but booking confirmation yet not received.

I booked two tickets from Cinepolis website. details of tickets and cinema hall as follows
Movie :- RRR 3D Hindi
Date and time :- 01/04/2022, time 7:35 pm, place VR mall Nagpur.
Seat No. H6 and H7
Transaction details :- Rs. 670/- by Google pay. UPI Transaction ID :[protected] Date 31/03/2022.

Consumer or toll free number not available to solve problem quickly.
Regards.

Contact details [protected].
[protected]@gmail.com
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May 11, 2022
Complaint marked as Resolved 
Cinepolis India customer support has been notified about the posted complaint.
Verified Support
Apr 02, 2022
Cinepolis India Customer Care's response
Dear Sangram,

We are sorry to hear this. Our team is looking into your concern and we will share an update with you soon.

Regards,
Team Cinépolis
Verified Support
Apr 06, 2022
Cinepolis India Customer Care's response
Dear Sangram,

We hope our team has connected with you and your concern has been resolved.

Regards,
Team Cinépolis
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